Open to work

I bring clarity to how people work.

UX researcher pivoting into design, with 4+ years in research operations and an MS in Human-Centered Design & Engineering from the University of Washington.

Case Studies Get in touch
Selected work
Low-fidelity email template redesign
UX Research · Nonprofit

Email Template Redesign

A mixed-methods study at Homage Senior Services into why only 25% of 500+ partner agencies verified their listings.

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Colleague AI persona
UX Research & Design · EdTech

Colleague AI

Led research on an AI lesson-recommendation platform for K–12 teachers, from contextual inquiry through a tested high-fidelity design.

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Dating during the pandemic survey results
Qualitative Research · Social Research

Relationships During the Pandemic

A mixed-methods study on how COVID-19 reshaped dating culture in the U.S., using survey, interviews, and a 3-week diary study.

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Trellis platform
UX Research & Design · Civic Tech

Trellis

A platform connecting consumers with minority-owned small businesses and local volunteer opportunities.

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Group of runners at an outdoor marathon
Quantitative Research · Behavioral Science

Exercise Motivation

A within-subjects experiment testing whether motivational video or audio content before a workout actually increases motivation to exercise.

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Recycle Classifier
Creative Coding · Machine Learning

Recycle Classifier

A webcam-based image classifier trained on 500+ images to help identify recyclable materials in real time.

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Seat Timer
IoT · Physical Computing

Seat Timer

A pressure-sensor cushion that nudges you to move after long stretches of sitting, with weather-aware activity suggestions.

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Method

How I work

1

Discover

Interviews, surveys, and contextual inquiry to find the real problem.

2

Define

Synthesize findings into personas, themes, and clear design requirements.

3

Design

Sketches through high-fidelity prototypes, often co-designed with users.

4

Validate

Usability testing to confirm the design actually works.

Jamie Kim

Understanding people means finding clarity in their complexity.

My path into UX started in IT, working as a manufacturing technician and technical support engineer, gaining hands-on experience with complex systems and real users that built empathy long before I had a research degree.

I later earned my MS in Human-Centered Design & Engineering at the University of Washington, and currently work in UX Research Operations, supporting research teams end-to-end while continuing to grow as a designer through projects like the ones here.

FigmaMiroQualtricsUser Interviews Usability TestingSQLPython Stakeholder EngagementDesign ThinkingNotion
Open to work

Let's talk design, research, or collaboration.

jamiejaelk@gmail.com LinkedIn Resume (PDF)
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